Shipping & Returns

SHIPPING

All orders ship within 5 days to United States addresses only. Normal order processing can take between 1-3 business days (Monday – Friday).

Currently, we do not ship to U.S. Territories, APO/FPO, Canada or other international addresses. Please note that orders could arrive in multiple packages.

There is a flat-rate shipping fee of $5.00 per order. Some products may have additional handling fees on top of this. Please use our Shipping Calculator to see the exact shipping costs for your order.

RETURNS

We do not accept returns. All sales are final. However, if you received a damaged or defective product, we will be glad to make it right.

We package and ship orders with great care. If for some reason, your product arrives in a damaged condition, please contact us at info@sidneypowell.com and send us the following information:

  1. Order number
  2. Your name
  3. Your email address
  4. Name of the product you have an issue with
  5. Brief description of the issue
  6. Photo of item